Remote Service.

Pay nothing for five years.

More performance and less idle time. At CLAAS we don't just give you the best service – we make sure that it's quick and hassle-free. The machine tells your service partner what it needs, and they respond immediately.

Digital solutions

Remote Service.

Pay nothing for five years.

More performance and less idle time. At CLAAS we don't just give you the best service – we make sure that it's quick and hassle-free. The machine tells your service partner what it needs, and they respond immediately.

Remote Service.

Assistance at the drop of a hat.

In the field, every minute counts. If your machine suddenly comes to a stop, you don't have to worry about tracking down the fault. Your service partner is already on the case.

Intelligently connected CLAAS machines automatically inform your service partner, who can access the specific data directly and respond in an instant. And when they arrive in the field, they already have the right part with them. Servicing is just as easy.

Remote Service is the basic module for your machine connectivity. And now you can test it free of charge for five years – CLAAS will cover the cost. All you have to do is give your consent.

How you benefit from Remote Service.

Digital solutions

Faster troubleshooting.

  • Machine identifies fault and informs the operator
  • Machine sends error message to the service partner
  • Service partner identifies the fault remotely

Your benefit: immediate troubleshooting as the spare part can be delivered and installed on site.

Digital solutions

Proactive service planning.

  • Machine informs the service partner of upcoming servicing requirement
  • Service partner suggests appointment time for the service
  • Service partner orders CLAAS ORIGINAL consumables in advance according to the service scope

Your benefit: servicing is completed without delay.

Register now.

Digital solutions

How to obtain Remote Service.

  • Give your consent on purchase or handover of the machine
  • If you are already a TELEMATICS customer:
 approval via the TELEMATICS website at www.claas-telematics.com

At CLAAS, our customers' business security is paramount in everything we do. We therefore follow a simple rule – with CLAAS Remote Service the customer is always in full control.

  • You own your data
  • The communications link used is 100% secure
  • No yield data is transmitted – only data relating to machine status and performance, diagnostics and operating conditions is shared

1 Not available in every country.